💳 Cash on Delivery (COD) Policy

At Borzia, we provide Cash on Delivery (COD) to ensure a secure and trustworthy shopping experience.
To prevent fake orders and delivery misuse, a small advance confirmation payment is mandatory for all COD orders.

📜 COD Terms & Conditions

  • Advance Payment Required: A minimum advance must be paid to confirm your COD order.
  • Remaining Amount: The balance is payable in cash at delivery.
  • Non-Refundable Advance: If a COD order is cancelled or refused at delivery, the advance will NOT be refunded.
  • Service Availability: COD is available only in serviceable Indian pin codes.
  • No Open Delivery: Package cannot be opened before payment completion.
  • Orders without advance payment will NOT be dispatched.

💰 COD Charges & Advance Structure

  • Orders up to ₹2000 → ₹150 advance required
  • ₹2001 – ₹3000 → ₹200 (paid in advance)
  • ₹3001 – ₹4000 → ₹250 (paid in advance)
  • ₹4001 – ₹5000 → ₹300 (paid in advance)
  • Above ₹5000 → 10% of order value (paid in advance)

🚫 Prepaid Only Products (COD Not Available)

Due to high RTO and misuse cases, the following categories are
STRICTLY PREPAID ONLY:

  • Belts
  • Wallets
  • Perfumes
  • Sunglasses
  • Gadgets
  • Original Watch Boxes

These items must be paid in advance via website checkout or UPI payment.
COD is NOT applicable for these products.

❓ Why Do We Charge COD Fees?

Advance COD charges help reduce operational losses caused by:

  • ❌ Orders placed by mistake
  • ❌ Customer unavailable at delivery time
  • ❌ Orders placed without user confirmation
  • ❌ Unverified COD orders leading to RTO

🛒 How to Place a COD Order

  1. Select your product and proceed to checkout
  2. Choose Cash on Delivery (COD)
  3. Pay the required advance COD fee via UPI / bank transfer
  4. Your order gets confirmed and dispatched
  5. Pay the remaining amount at delivery

📞 Customer Support

For COD related assistance, contact us at:

Phone / WhatsApp: 9987480072
Email: [email protected]
Website: www.borzia.in

Borzia reserves the right to update or modify this COD policy at any time without prior notice.